Shipping policy

The customer is responsible for all shipping cost including returns and exchanges unless previously agreed upon.

Upon receipt of your return, Rainier Roses Yarn Co. will issue a credit or a refund of the purchase price paid, less shipping and handling, and any applicable restocking fees subject to this policy.

Promotional Items: If you return a purchased item that qualified you for a discount, promotional item or promotional card and either (i) do not also return the discounted or promotional item or (ii) have already redeemed the promotional card, Rainier Roses Yarn Co. may deduct the value of the discount, promotional item or redeemed card from any refund you receive for the return of the purchased item.